STRATOS Technologies Ltd Privacy Policy

Contact Details

The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)
  • Website usage and user statistics (e.g. data traffic, records of choices you make online, technical information about any device and OS that you use when you visit our sites)
  • Any information you submit to us in regards to a request for information/ a demo or applying for a position (e.g., employment data)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • deliver and perform our services;
  • assist you with using the services;
  • contact you in order to invite you to demos, webinars, keep you updated with our newest features or any other commercial communication;
  • manage our commercial relationship with you (contracts, invoice…)
  • manage unpaid debts and litigation;
  • send information or newsletter to Customers and, if agreed, to Prospects

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information is: Your consent. You are able to remove your consent at any time. You can do this by contacting info@stratos.tech

How we store your personal information

Your information is securely stored. We undertake to keep the personal data entrusted to us for periods limited to the provision of services or necessary with regard to its contractual or legal obligations. In particular:

  • Data relating to the Customers and Testers (company’s contact)
    • Duration of the contractual relationship = 3 years as from its end
  • Prospects
    • 3 years as from the last contact
  • CV (job applicants)
    • 2 years as from the last contact and subject to the candidate’s prior consent
  • ID (for data subjects’ requests)
    • Destruction once the checking are made

Your data protection rights

Under data protection law, you have rights including:

  • Your right of access – You have the right to ask us for copies of your personal information.
  • Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  • Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@stratos.tech if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at info@stratos.tech.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk